The state of customer management performance in Malaysia.

Date

2002

Advisors

Journal Title

Journal ISSN

ISSN

0263-4503

Volume Title

Publisher

MCB University Press

Type

Article

Peer reviewed

Yes

Abstract

Description

Keywords

Citation

Starkey, M., Williams, D. and Stone, M. (2002) The state of customer management performance in Malaysia. Marketing Intelligence and Planning, 20 (6), pp. 378-385.

Rights

Research Institute