Kazuri Beads - A Case Study on Motivating Talent and Knowledge Transfer in an Artisan Business

This study takes us into the founding years of Kazuri Beads, an artisanal business Nairobi, Kenya. The business is founded on the talent and compassion of Lady Susan Wood who embarks on the challenge of sharing her talents with others and creating a viable business out of the endeavour. The case takes us through episodes of organisational change requiring attention in the areas of keeping staff motivated and enabling knowledge transfer for the continuity of the business.