Destination Management through Organizational Ambidexterity: A Study of Haitian Enclaves

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dc.cclicenceCC-BY-NCen
dc.contributor.authorSeraphin, Hen
dc.contributor.authorSmith, S.en
dc.contributor.authorScott, P.en
dc.contributor.authorStokes, Peteren
dc.date.acceptance2018-03-12en
dc.date.accessioned2018-03-13T10:18:43Z
dc.date.available2018-03-13T10:18:43Z
dc.date.issued2018-03-12
dc.descriptionThe file attached to this record is the author's final peer reviewed version.en
dc.description.abstractTourism can serve to regenerate post-colonial, post-conflict and post-disaster destinations (PCCDs), and national governments and destination marketing organizations (DMOs) have a central role in this. They find themselves straddling the possibility of consolidating tourism situations with seemingly safe, known, predictable steps or alternatively taking more ambitious risk-prone, less tried and uncertain approaches. This choice of action can be reflected in the respective exploitative and explorative dimensions of strategic conceptual framework of organizational ambidexterity (OA). This paper provides a conceptual analysis using the lens of OA to examine these dynamics and focuses on the specific case of Haiti set against the backdrop of the Caribbean regional context. The study identifies a range of OA effects in relation to tourist enclaves. In particular, the paper argues for less segregation and separation between tourist and local populations and a need for DMOs to espouse more exploitative-explorative postures. In terms of wider implications, the argument suggests that other Caribbean economies might learn lessons from the discussion of the Haitian case.en
dc.funderN/Aen
dc.identifier.citationSeraphin, H., Smith S., Scott, P. and Stokes, P. (2018) Destination Management through Organizational Ambidexterity: A Study of Haitian Enclaves. Journal of Destination Marketing and Management, 9, pp. 389-392en
dc.identifier.doihttps://doi.org/10.1016/j.jdmm.2018.03.005
dc.identifier.issn2212-571X
dc.identifier.urihttp://hdl.handle.net/2086/15418
dc.language.isoenen
dc.peerreviewedYesen
dc.projectidN/Aen
dc.publisherElsevieren
dc.researchinstituteCentre for Enterprise and Innovation (CEI)en
dc.subjectDestination managementen
dc.subjectHaitien
dc.subjectorganizational ambidexterityen
dc.titleDestination Management through Organizational Ambidexterity: A Study of Haitian Enclavesen
dc.title.alternativeShort Communicationen
dc.typeArticleen

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