An operations centred model of service quality.

Files

391849.pdf (17.04 MB)

Date

2001

Authors

Galloway, R. L. (R. Les), 1942-

Advisors

Journal Title

Journal ISSN

ISSN

DOI

Volume Title

Publisher

De Montfort University

Type

Thesis or dissertation

Peer reviewed

Abstract

Description

Keywords

Citation

URI

http://hdl.handle.net/2086/4217

Rights

Research Institute

Collections

PhD