After the applause: Understanding Public Management and Public Service Ethos in the fight against Covid - 19

Abstract

Covid-19 has led to renewed public support for public services. Frontline workers symbolise a renewed ideal of public service ethos (PSE), though little attention has been paid to how the public managers delivering vital services interpret and mobilise PSE. We show how PSE is implemented by public managers reflecting their local contexts. We examine the theoretical roots of PSE and challenges by newer theories of public management before illustrating its contemporary manifestations through three case studies of local government responses to Covid-19 in England, showing how PSE has been adapted in current contexts and continues to inform public management practice.

Description

open access article

Keywords

Public management, Public service ethos, Covid 19

Citation

Shand, R., Parker, S., Liddle, J., Spolander, G., Warwick, L. and Ainsworth, S. (2022) After the applause: understanding public management and public service ethos in the fight against Covid - 19. Public Management Review,

Rights

Research Institute