Withering the citizen, managing the consumer: complaints in healthcare settings
Date
2008
Authors
Advisors
Journal Title
Journal ISSN
ISSN
1474-7464
Volume Title
Publisher
Cambridge University Press
Type
Article
Peer reviewed
Abstract
Description
Keywords
Citation
Allsop, J. and Jones, K. (2008) Withering the citizen, managing the consumer: complaints in healthcare settings. Social Policy and Society, 7 (2), pp. 233-244.