The unspoken work of general practitioner receptionists: A re-examination of emotion management in primary care
Date
2011
Authors
Advisors
Journal Title
Journal ISSN
ISSN
Volume Title
Publisher
Elsevier
Type
Article
Peer reviewed
Yes
Abstract
Description
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Citation
Ward, J. and McMurray, R. (2011) The unspoken work of GP receptionists: a re-examination of emotion management in primary care. Social Science and Medicine, 72 (10) pp. 1583-1587