Front-line workers and 'local knowledge': neighbourhood stories in contemporary UK local governance.
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Abstract
One of the aims of this special issue is to decentre' a key facet of governance, namely networks. This article considers in particular the concept
networked community governance', a key part of New Labours reforms in local governance and, in particular, around neighbourhood-based working. This article draws on interpretive methods and analysis to explore the everyday work of front-line workers in contemporary local governance through their own stories. The article is based on empirical work in the neighbourhood management system developed in Salford, a local authority in the North West of England. Key to facilitating
networked community governance', is front-line workers' own local knowledge', understood as the mundane, yet expert, understanding front-line workers develop from their own contextual experiences. The article explores the difficulties that front-line workers perceive themselves to face in their everyday work and how they use their
local knowledge' to develop responsive, entrepreneurial strategies.