Comparing Local e-Government Websites in Canada and the UK

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dc.cclicenceN/Aen
dc.contributor.authorBrooks, L.en
dc.contributor.authorPersaud, A.en
dc.date.accessioned2018-11-26T11:17:13Z
dc.date.available2018-11-26T11:17:13Z
dc.date.issued2015-08-11
dc.description.abstractThis paper provides an evaluation of eight local e-Government websites in Canada and the United Kingdom, utilizing web diagnostic tools. The results of the diagnostic evaluation are synthesized for a comparative case analysis between the various local e-Government websites, providing recommendations for areas of improvement in terms of accessibility. Furthermore, the study will offer insight into the varied approaches to e-Government website conceptualization and design among local officials. While eight local websites are evaluated, only the city of Calgary and Hillingdon are explored in-depth through interviews with local officials. The exploration of the use of web diagnostic tools as an evaluative method for local e-Government websites will supply local officials and webmasters with a valuable and feasible option for internal evaluation. The study is unique in that it evaluates multiple e-Government websites at a local level rather than a federal level between two countries.en
dc.funderN/Aen
dc.identifier.citationBrooks L., Persaud A. (2015) Comparing Local e-Government Websites in Canada and the UK. In: Tambouris E. et al. (eds) Electronic Government. EGOV 2015. Lecture Notes in Computer Science, 9248. Springer, Chamen
dc.identifier.doihttps://doi.org/10.1007/978-3-319-22479-4_22
dc.identifier.isbn9783319224787
dc.identifier.isbn9783319224794
dc.identifier.urihttp://hdl.handle.net/2086/17286
dc.language.isoenen
dc.peerreviewedYesen
dc.projectidN/Aen
dc.publisherSpringeren
dc.researchgroupCentre for Computing and Social Responsibilityen
dc.researchinstituteCentre for Computing and Social Responsibility (CCSR)en
dc.subjectLocal e-governmenten
dc.subjectWeb diagnosticsen
dc.subjectUKen
dc.subjectCanadaen
dc.titleComparing Local e-Government Websites in Canada and the UKen
dc.typeBook chapteren

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