Investigating consumer behaviour and competitiveness in Internet service businesses : development of the mystery-shopping methodology in Internet banking services.

Simple item page
dc.contributor.authorJayawardhena, Chanaka
dc.date.accessioned2010-10-14T08:33:29Z
dc.date.available2010-10-14T08:33:29Z
dc.date.issued2001
dc.identifier.urihttp://hdl.handle.net/2086/4200
dc.language.isoenen
dc.publisherDe Montfort Universityen
dc.subject.ddc658 658.05en
dc.subject.lcshManagement Business Data processingen
dc.titleInvestigating consumer behaviour and competitiveness in Internet service businesses : development of the mystery-shopping methodology in Internet banking services.en
dc.typeThesis or dissertationen
dc.type.qualificationlevelDoctoralen
dc.type.qualificationnamePhDen

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
DX222904.pdf
Size:
28.1 MB
Format:
Adobe Portable Document Format
Download

Collections

PhD