Remote service provision for connected homes.

This research study proposed to view a remote service delivery system from three distinct perspectives: connected home environments (user perspective), remote service delivery platform (service enabler), and remote service providers (service provider perspective); to establish a holistic view on the requirements of remote service provision to connected home environments. A reference architecture for remote service provision based on the proposed views has been devised, which provides built-in support for an “On-Demand” operating model and facilitate “Freedom of Choice” via different levels of interoperability.