Silent Victims: Negative Effects of Observing Workplace Deviance on Employees' Emotional Exhaustion and Workplace Thriving.

Date

2023-05-08

Advisors

Journal Title

Journal ISSN

ISSN

Volume Title

Publisher

Sage

Type

Article

Peer reviewed

Yes

Abstract

Building on previous studies on third-party observations (TPOs) of mistreatments, in this study, we investigate the effects of TPO of workplace deviance (TPO-WD). Drawing on conservation of resource theory, we explore the intermediary process through which TPO-WD, influences employees’ workplace thriving. Using multi-wave data from 346 employees, our results suggest that those who observe, or hear about, incidents of workplace deviance experience a heightened level of emotional exhaustion, which has a detrimental impact on workplace thriving. Furthermore, we also test how these relationships are impacted by the extent of employees’ organizational identification and a cooperative psychological climate. These findings not only provide a resource based view on how TPO-WD affects workplace thriving but also highlight the critical importance of cooperative psychological climate as a resource passageway to prevent damaging employees’ workplace thriving.

Description

open access article

Keywords

Conservation of resource theory, cooperative psychological climate, emotional exhaustion, organizational identification, resource passageways, third-party observation, workplace deviance

Citation

Arshad, M., Malik, M.A.R. and Amjad, S. (2023) Silent Victims: Negative Effects of Observing Workplace Deviance on Employees' Emotional Exhaustion and Workplace Thriving. Australian Journal of Management,

Rights

Research Institute