Grey digital outcasts and COVID-19

Date

2022-04-04

Advisors

Journal Title

Journal ISSN

ISSN

1396-0466

Volume Title

Publisher

University of Illinois

Type

Article

Peer reviewed

Yes

Abstract

This paper investigates the relationship between the COVID-19 pandemic and digital technology with specific focus on the elderly who are acknowledged as being the most vulnerable group in this global health emergency. The paper commences by providing a global context through a brief analysis of both the pandemic spread and digital technology take-up. Clarification is provided for digital divide terminology. Actions and inactions relating to grey digital outcasts are analysed through a snapshot study, using a heuristic approach, of ten countries, including China, the U.K. and U.S. Sources include published papers and articles, newspapers, TV broadcasts, blogs and a qualitative survey. These analyses are used to tease out common global themes and issues. The paper concludes with a derived set of guiding principles which lays the foundation for a global response to address the support of grey digital outcasts particularly in times of crisis.

Description

The file attached to this record is the Publisher's final version. Open access article.

Keywords

digital divide, COVID-19, digital technology

Citation

Rogerson, S. (2022) Grey digital outcasts and COVID-19. First Monday, 27(4).

Rights

Research Institute

Centre for Computing and Social Responsibility (CCSR)