Time for a "Leggatt-style" review of the Ombudsman system?

Abstract

The article argues that the “system” of ombudsmen that operates in the United Kingdom, together with the rapid evolution of internal complaints systems, has developed into a fundamental feature of the twenty-first century administrative justice system. Yet this system is in need of a fundatmental review akin to the Leggatt review of tribunals conducted in 2001. Further, the Law Commission’s current work in this area is a welcome development, but a wider review of the institution is required.