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    • Department of Politics, People & Place
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    Withering the citizen, managing the consumer: complaints in healthcare settings

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    Date
    2008
    Author
    Allsop, Judith;
    Jones, Kathryn L.
    Metadata
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    Citation : Allsop, J. and Jones, K. (2008) Withering the citizen, managing the consumer: complaints in healthcare settings. Social Policy and Society, 7 (2), pp. 233-244.
    URI
    http://hdl.handle.net/2086/2373
    DOI
    http://dx.doi.org/10.1017/S1474746407004186
    ISSN : 1474-7464
    Research Group : Health Policy Research Unit
    Research Institute : Institute of Health, Health Policy and Social Care
    Research Institute : Local Governance Research Centre (LGRC)
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    • Department of Politics, People & Place [1195]

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