Affective Commitment within the Public Sector: Antecedents and Performance Outcomes between Ownership Types
Date
2018-03-01Abstract
How to generate affective commitment and realize its performance potential is deemed critical to public management. But in the context of service outsourcing, does ownership type influence its antecedents and performance outcomes? Drawing on postal survey data for English leisure providers, we find training is an antecedent across public and private ownership types; performance appraisal is an antecedent for private ownership only; while performance-related pay carries an insignificant effect. Affective commitment holds business and customer performance outcomes for public ownership, but insignificant effects are observed for external ownership types. Implications of this contextual variation for public management theory are discussed.
Description
Citation : Hodgkinson, I.R., Hughes, P., Radnor, Z. and Glennon, R. (2018) Affective Commitment within the Public Sector: Antecedents and Performance Outcomes between Ownership Types. Public Management Review, 20 (12), pp. 1872-1895
Research Institute : Centre for Enterprise and Innovation (CEI)
Peer Reviewed : Yes
Collections
Related items
Showing items related by title, author, creator and subject.
-
Corporate Social Responsibility and Firm Performance: State of the Art and Perspectives in Social, Environmental and Sustainability Performance Management
Tencati, Antonio (Thesis or dissertation / Doctoral / PhD)Over more than forty years many proposals have been drawn up to complement, integrate and overcome the traditional methodologies measuring the financial dimension of corporate performance. In parallel, thousands of companies, ... -
Performance Improvements Using Dynamic Performance Stubs
Trapp, Peter (Thesis or dissertation / Doctoral / PhD)This thesis proposes a new methodology to extend the software performance engineering process. Common performance measurement and tuning principles mainly target to improve the software function itself. Hereby, the ...