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    Affective Commitment within the Public Sector: Antecedents and Performance Outcomes between Ownership Types

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    RPXM-2017-0168R2_Resubmission.docx (138.2Kb)
    Date
    2018-03-01
    Author
    Hodgkinson, Ian R.;
    Hughes, Paul;
    Radnor, Zoe;
    Glennon, Russ
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    Abstract
    How to generate affective commitment and realize its performance potential is deemed critical to public management. But in the context of service outsourcing, does ownership type influence its antecedents and performance outcomes? Drawing on postal survey data for English leisure providers, we find training is an antecedent across public and private ownership types; performance appraisal is an antecedent for private ownership only; while performance-related pay carries an insignificant effect. Affective commitment holds business and customer performance outcomes for public ownership, but insignificant effects are observed for external ownership types. Implications of this contextual variation for public management theory are discussed.
    Description
    Citation : Hodgkinson, I.R., Hughes, P., Radnor, Z. and Glennon, R. (2018) Affective Commitment within the Public Sector: Antecedents and Performance Outcomes between Ownership Types. Public Management Review, 20 (12), pp. 1872-1895
    URI
    http://hdl.handle.net/2086/15590
    DOI
    https://doi.org/10.1080/14719037.2018.1444193
    Research Institute : Centre for Enterprise and Innovation (CEI)
    Peer Reviewed : Yes
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    • Department of Management and Entrepreneurship [773]

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