Browsing by Author "Hughes, Mathew"
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Does Ownership Matter for Service Delivery Value? An Examination of Citizens’ Service Satisfaction
Hodgkinson, Ian R.; Hughes, Paul; Hughes, Mathew; Glennon, Russ (Article)Governments across the world outsource service delivery to external agents, but does ownership matter for service delivery value? Though theory points to clear ownership differences on effectiveness, there remains limited ... -
Explaining the entrepreneurial orientation–performance relationship in emerging economies: The intermediate roles of absorptive capacity and improvisation
Hughes, Paul; Hodgkinson, Ian R.; Hughes, Mathew; Arshad, Darwina (Article)Research has established the relevance of entrepreneurial orientation (EO) to firm performance but skepticism remains because of the ambiguity surrounding how EO might improve firm performance. We examine the key concepts ... -
In Pursuit of a 'Whole Brain' Approach to Undergraduate Teaching: Implications of the Herrmann Brain Dominance Model
Hughes, Mathew; Hughes, Paul; Hodgkinson, Ian R. (Article)The question of ‘how we learn’ continues to direct scholarly debate, yet undergraduate teaching is typically designed to homogenise the learning environment. This is despite heterogeneous learning outcomes ensuing for ... -
Marketing as an Investment in Shareholder Value
Hughes, Mathew; Hughes, Paul; Yan, Ji (Karena); Sousa, Carlos M. P. (Article)We present resource-based and capability-based arguments of marketing investment intensity to offer a strategic view of marketing as an investment in shareholder value. We find that marketing investment intensity has a ... -
Planning to Improvise? The Role of Reasoning in the Strategy Process: Evidence from Malaysia
Hughes, Paul; Hodgkinson, Ian R.; Arshad, Darwina; Hughes, Mathew; Leone, Vitor (Article)Planning and improvisation are depicted as alternate decision-making orientations in the strategy process literature, executed by two parallel cognitive contexts: rational or intuitive, but can rationality and intuition ... -
Resource Orchestration and Firm Profitability: Uncovering Recipes for Success in the US Manufacturing Industry
Hughes, Paul; Hodgkinson, Ian R.; Elliott, Karen; Hughes, Mathew (Article)Purpose – Developing and implementing strategies to maximize profitability is a fundamental challenge facing manufacturers. The complexity of orchestrating resources in practice has been overlooked in the operations field ... -
The Role of Marketing Resources in Radical Innovation Activity: Antecedents and Payoffs
Kyriakopoulos, Kyriakos; Hughes, Mathew; Hughes, Paul (Article)While radical product innovations represent significant engines of firm growth, questions remain over whether marketing helps or hurts (1) a firm’s radical product innovation activity and (2) its rewards from radical product ... -
Social Capital and Learning Advantages: A Problem of Absorptive Capacity
Hughes, Mathew; Morgan, Robert E.; Ireland, R. Duane; Hughes, Paul (Article)Theoretically, social capital allows entrepreneurial firms to capitalize on learning advantages of newness and gain access to knowledge as the foundation for improved performance. But this understates its complexity. We ...