Browsing by Author "Arshad, Mamoona"

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    Silent Victims: Negative Effects of Observing Workplace Deviance on Employees' Emotional Exhaustion and Workplace Thriving.
    (Sage, 2023-05-08) Arshad, Mamoona; Malik, M. A. R.; Amjad, S
    Building on previous studies on third-party observations (TPOs) of mistreatments, in this study, we investigate the effects of TPO of workplace deviance (TPO-WD). Drawing on conservation of resource theory, we explore the intermediary process through which TPO-WD, influences employees’ workplace thriving. Using multi-wave data from 346 employees, our results suggest that those who observe, or hear about, incidents of workplace deviance experience a heightened level of emotional exhaustion, which has a detrimental impact on workplace thriving. Furthermore, we also test how these relationships are impacted by the extent of employees’ organizational identification and a cooperative psychological climate. These findings not only provide a resource based view on how TPO-WD affects workplace thriving but also highlight the critical importance of cooperative psychological climate as a resource passageway to prevent damaging employees’ workplace thriving.
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    Social Media Adoption by the Academic Community: Theoretical Insights and Empirical Evidence From Developing Countries
    (2018-07-11) Arshad, Mamoona; Akram, M. S
    The paper investigates the impact of virtual environmental characteristics such as collaboration, communication, and resource sharing on social media adoption by the academic community at the university level. Building on the social constructivist paradigm and technology acceptance model, we propose a conceptual model to assess social media adoption in academia by incorporating collaboration, communication, and resource sharing as predictors of social media adoption, whereas perceived ease of use and perceived usefulness act as mediators in this relationship. Structural equation modeling serves to estimate the proposed conceptual model on a sample of 661 respondents from the Kingdom of Saudi Arabia and Pakistan. The findings suggest that an individual’s propensity toward social media features (i.e., collaboration, communication, and resource sharing) acts as a stimulus to their social media adoption. Moreover, perceived ease of use and perceived usefulness mediate the relationship between these stimuli and their outcomes (i.e., social media adoption). The paper concludes with the discussion on the findings and recommendations for the academicians and the practitioners of social media in the higher education institutions.
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    Theoretical developments in empirical quantitative manufacturing strategy literature
    (Emerald, 2018-01-02) Kamran, Ali Chatha; Butt, Irfan; Jajja, Muhammad Shakeel Sadiq; Arshad, Mamoona
    Purpose – The purpose of this paper is to report the extent and trends of theoretical developments in the empirical quantitative manufacturing strategy (MS) literature published between the years 1966 and 2015 and provide research gaps that can be bridged by the future research. Design/methodology/approach – This content analysis-based literature review analyzes 133 empirical quantitative MS articles published in refereed international journals in the discipline of operations management. These articles are categorized into five article types, namely, reporters, testers, qualifiers, builders, and expanders following the framework of Colquitt and Zapata-Phelan (2007). Analyses are carried out to unearth important trends in theory development in these article types. Findings – Theory development is progressing in empirical quantitative MS literature. However, the trend is shifting from theory testing to theory building. MS discipline has borrowed theories from other disciplines. Expectancy theory and media richness theory are the micro theories while resource-based view, contingency theory, and trade-off theory are the major macro theories used in this domain. The most impactful constructs include environmental technology portfolio, enterprise resource planning, manufacturing proactiveness, and modularity-based manufacturing practices, and the most dominant article types are qualifiers and expanders. Research limitations/implications – The findings are based on the empirical quantitative articles published in the MS discipline which provides a partial view of theory development in the MS discipline. Practical implications – The paper highlights predominant theories, frameworks, and constructs that can be utilized by practitioners to improve their understanding of MS, their ability to predict future scenarios and solve practical problems. Originality/value – No such study has been conducted to date in the MS discipline, and it is hoped that this study will play a significant role in further developing theory in the MS discipline
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    Vicarious or direct? Testing experiences of interpersonal deviance and employees’ defensive strategies at work
    (American Psychological Association, 2023-04-24) Arshad, Mamoona; Malik, M. A. R
    The interpersonal deviance (ID) literature has mainly relied upon the conservation of resource (COR) theory that explains the dissemination of stressful cues. While literature concerning resource investment decisions at work exists, how and when individuals enter defensive mode is a relatively less researched area. We investigate the effects of two forms of interpersonal deviant experiences, namely, vicarious ID and direct ID that results in self-serving behavior—a defensive withdrawal. We analyzed two waves of 346 subordinate– supervisor pairs. Multilevel path modeling exhibited an indirect effect from direct ID to self-serving behavior via communion striving. On the other hand, there was no indirect effect of vicarious ID on self-serving behavior via communion striving. The results reveal that direct ID is a crucial factor in explaining defensive strategies at work, whereas the effects of vicarious ID are contingent upon certain boundary conditions. Given that, findings show vicarious ID was positively related to communion striving for employees with low relational identification and high susceptibility to emotional contagion. We offer new insights into ID and COR literature by providing important implications for theory and practice.
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    When Abusive Supervision Increases Workplace Deviance: The Moderating Role of Psychological Safety and Organizational Identification
    (The Lahore Journal of Business, 2023-09-30) Arshad, Mamoona
    This study offers new insights into the moderators between abusive supervision and workplace deviance. Building on the conservation-of-resources theory, the study introduces coping resources as moderators between abusive supervision and the two dimensions of workplace deviance, that is, interpersonal and organizational deviance. The study identifies psychological safety, an intrapsychic state, as a moderator between abusive supervision and interpersonal deviance. Similarly, the research tests organizational identification as a moderator between abusive supervision and organizational deviance. The study tests the hypotheses by collecting two sources of data as well as cross-sectional data from various Pakistani organizations. The two-source data from 122 supervisors-subordinate dyads provide support for the results. The study found that low psychological safety strengthens the positive link between abusive supervision and interpersonal deviance. Besides, a low level of identification with an organization strengthens the positive association between abusive supervision and organizational deviance. Thus, the study extends the literature by highlighting the importance of several personal and coping resources for employees at work.
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    Workplace Deviance – A Move Towards the Social Constructivist Perspective
    (2021-01-01) Arshad, Mamoona; Malik, M.A.R.
    The present systematic literature review aims to present the ontology of workplace deviance. For this purpose, a review on the field of workplace deviance was conducted from the years 1983-2019. The screening of the articles resulted in 75 studies. The results are separated into four clusters including; drivers, outcomes, mediators, and moderators. These clusters provide understanding on the workplace deviance typology given by Robinson and Bennett. The results suggest the need to offer new insights into the social constructivist lens to advance the literature in future. Lastly, some of the potential future directions are discussed in the article