The Revolting Customer? – The meaning of customer satisfaction

dc.contributor.authorBrown, Tim J.en
dc.contributor.authorYates, N.en
dc.date.accessioned2012-11-14T16:01:35Z
dc.date.available2012-11-14T16:01:35Z
dc.date.issued2010
dc.identifier.citationBrown, T. and Yates, N. (2010) The Revolting Customer? – The meaning of customer satisfaction. In: Richardson, J. (ed) Housing and the Customer, Coventry: CIHen
dc.identifier.isbn9781905018796
dc.identifier.urihttp://hdl.handle.net/2086/7778
dc.language.isoenen
dc.publisherChartered Institute of Housingen
dc.ref2014.selected1366719837_8110680000932_22_1
dc.titleThe Revolting Customer? – The meaning of customer satisfactionen
dc.typeBook chapteren

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