Against ambiguity

dc.contributor.authorStacey, Martin
dc.contributor.authorEckert, Claudia
dc.date.accessioned2010-06-10T11:31:05Z
dc.date.available2010-06-10T11:31:05Z
dc.date.issued2003-06-01
dc.descriptionDesign and Innovation, Open University; Engineering Design Centre, University of Cambridgeen
dc.descriptionThe file attached to this record is the authors final peer reviewed version of the article. The original publication is available at www.springerlink.com
dc.description.abstractThis paper argues that the widespread belief that ambiguity is beneficial in design communication stems from conceptual confusion. Communicating imprecise, uncertain and provisional ideas is a vital part of design teamwork, but what is uncertain and provisional needs to be expressed as clearly as possible. Understanding what uncertainty information designers can and should communicate, and how, is an urgent task for research. Viewing design communication as conveying permitted spaces for further designing is a useful rationalisation for understanding what designers need from their notations and computer tools, to achieve clear communication of uncertain ideas. The paper presents a typology of ways that designs can be uncertain. It discusses how sketches and other representations of designs can be both intrinsically ambiguous, and ambiguous or misleading by failing to convey information about uncertainty and provisionality, with reference to knitwear design, where communication using inadequate representations causes severe problems. It concludes that systematic use of meta-notations for conveying provisionality and uncertainty can reduce these problems.en
dc.description.sponsorshipEPSRC, ESRC Cognitive Engineering Initiative, Open University Research Funden
dc.identifier.citationStacey, M.K. and Eckert, C.M. (2003) Against ambiguity. Computer Supported Cooperative Work, 12 (2), pp. 153-183.en
dc.identifier.doihttps://doi.org/10.1023/A:1023924110279
dc.identifier.issn0925-9724
dc.identifier.urihttp://hdl.handle.net/2086/3867
dc.language.isoenen
dc.peerreviewedYesen
dc.publisherSpringeren
dc.subjectcollaborative designen
dc.subjectdesign communicationen
dc.subjectsketchingen
dc.subjectmeta-notationen
dc.subjectknowledge levelen
dc.subjectknitwearen
dc.titleAgainst ambiguityen
dc.typeArticleen

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