Exploring the Effect of Mobile Apps on SMEs in Nigeria: A Critical Realist Study

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dc.cclicenceCC-BY-NCen
dc.contributor.authorTolani, Adedamola
dc.contributor.authorOwoseni, Adebowale
dc.contributor.authorTwinomurinzi, Hossana
dc.date.acceptance2019-04
dc.date.accessioned2020-02-12T15:33:26Z
dc.date.available2020-02-12T15:33:26Z
dc.date.issued2019-04-26
dc.description.abstractAn organisation’s dynamic capabilities illustrate how the organisation renews its competencies in response to the evolving environment. This study explored the effect of mobile app usage on the dynamic capabilities (DCs) of SMEs in Nigeria from a critical realist viewpoint. Although literature suggests that mobile apps are used by SMEs, the elusiveness of mobile app usage in developing country contexts requires the investigation of the underlying mechanisms that explain how mobile apps enhance the DCs of SMEs. Using content analysis and retroduction, the study evaluated interview responses from 16 SMEs covering 5 states in Nigeria. The study revealed that mobile apps are used in SMEs in Nigeria (in the real domain) to carry out business processes (in the actual domain) using their DCs (in the empirical domain) for sensing business opportunities. The study suggests that despite the existence of government support for SMEs across Nigeria, these programmes are generally inaccessible and do not include the important ICT or mobile app elements. The study recommends the need for a contextual mobile app suited for SMEs in developing country contexts such as Nigeria.en
dc.funderNo external funderen
dc.identifier.citationTolani, A., Owoseni, A., Twinomurinzi, H. (2019) Exploring the effect of mobile apps on SMEs in Nigeria: a critical realist study. In: Nielsen P., Kimaro H. (eds) Information and Communication Technologies for Development. Strengthening Southern-Driven Cooperation as a Catalyst for ICT4D. ICT4D 2019. IFIP Advances in Information and Communication Technology, vol 551. Heidelberg: Springer, Cham.en
dc.identifier.doihttps://doi.org/10.1007/978-3-030-18400-1_50
dc.identifier.isbn9783030183998
dc.identifier.urihttps://dora.dmu.ac.uk/handle/2086/19165
dc.language.isoenen
dc.peerreviewedYesen
dc.publisherSpringer Natureen
dc.researchinstituteCentre for Computing and Social Responsibility (CCSR)en
dc.subjectSmall and medium enterprisesen
dc.subjectDynamic capabilitiesen
dc.subjectMobile appsen
dc.subjectCritical realismen
dc.titleExploring the Effect of Mobile Apps on SMEs in Nigeria: A Critical Realist Studyen
dc.typeBook chapteren

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