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Relational Trust and the Internet of Things
(Academy of Marketing Annual Conference, 2016)
The ‘Internet of Things’ (IoT) is an umbrella term covering a number of digital technologies which communicate with each other through geo-located devices such as smartphones, wearables or household appliances and are used ...
Internet of Things: understanding trust in techno-service systems
The characteristics of the Internet of Things (IoT) are such that traditional models of trust developed within interpersonal, organisational, virtual and Information Systems (IS) contexts may be inappropriate for use within ...