Browsing by Author "Lichy, Jessica"

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    An examination of the dynamics of intergenerational tensions and technological change in the context of post-pandemic recovery
    (Taylor and Francis, 2022-06-15) Rowe, Lisa; Moore, Neil; Stokes, Peter; Smith, Simon; Lichy, Jessica; Rodgers, Peter
    Technological change is a feature of contemporary life encompassing interactivity, collaboration and, above all, real-time content sharing and livestreaming. The COVID-19 pandemic has introduced new dynamics in relation to digitisation and technology usage. Within organizations, these changes have been swift and profound, leading to online meetings, events and virtual team management. An explosion of literature has accompanied these changes and their human impacts. However, the generational and intergenerational issues remain under-examined and therefore constitute an important gap. The paper examines the literature on workplace technology, digitalisation and human impacts in relation to the COVID-19, and particularly, through the lens of different generational adoptive patterns. Taking an inductive qualitative approach, the paper’s empirical focus is analyses of semi-structured questionnaire data from intergenerational senior executives. The findings showcase alternative understandings of technology in the late-COVID-19 era and of Xer generational (i.e. born 1961-1981) resilience and operational change dynamics. This allows a number of contributions and implications to be developed.
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    Navigating the Boundaries between Technology and Social Change – Evaluating Acceptance of Visible Tattoos in the Workplace: The French Exception?
    (Taylor and Francis, 2024-03-14) Lichy, Jessica; Dutot, Vincent; Stokes, Peter
    This paper examines how tattoos are challenging and renegotiating social norms in the French workplace – from hiring to everyday work life – and the role of social media technology. The workplace reflects the complex interplay of relational and social processes that form societal attitudes. France remains a highly conservative and centralised national context traditionally resistant, due to its republican values, to external markers of identity such as, for example religious artefacts. The motivation for the present paper is exploration of how the nuanced interplay between technology, social factors and organizational attitudes, impact on the gradually changing perceptions and acceptance of visible tattoos in Gallic work contexts. Using theories of socio-technical systems and identity-driven consumption framed by the postmodern concepts of liminality and communitas, we employ a mixed-methods approach to examine tattoo consumption and acceptance across a range of workplaces in France. Findings suggest that social norms, interacting with social media peer pressure, continue to push cultural boundaries, with online consumer behaviour frequently shaping offline consumer behaviour and employee/employer attitudes. These processes are often informed by the pursuit of ‘self’ and reflect several ‘tribalistic’ aspects of society. Through analysis, we articulate and contribute six interpretations of how tattooing is partially accepted by recruiters in the workplace in France. We also contribute to the understanding of liminality and communitas as applied to socio-technical spaces. Overall, we reveal insights that can inform researchers, managers, and practitioners in anticipating future changes and preparing for the opportunities and challenges that lie ahead.
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    Questioning the business model of sustainable wine production: The case of French “Vallée du Rhône” wine growers
    (Elsevier, 2023-07-10) Lichy, Jessica; Kachour, Maher; Stokes, Peter
    This study develops and examines novel insights into attitudes and behaviours concerning sustainable wine production and the Business Model (BM) concepts surrounding them. It employs multi-methods – two focus groups, survey (n=350) and seven in-depth interviews. The aim is to analyse sustainable wine production and consumption in a specific context in order to better understand challenges, opportunities and expectations facing wine producers and the conditions in which they operate. Equally, the paper identifies emerging trends in the sustainable value chain. This research is highly important as the wine industry constitutes a major global industry with substantial environmental impacts. The research findings show the need for: integrated strategic vision; diversification into wine-related services; and marketing communications to inform and educate consumers, in line with BM innovation. Given the current paucity of research in this field, the present study provides novel and valuable insights and implications for business managers, policy makers and scholars.
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    Questioning the Validity of Cross-Cultural Frameworks in a Digital Era: The Emergence of New Approaches to Culture in the Online Environment
    (Taylor and Francis, 2018-02-05) Lichy, Jessica; Stokes, Peter
    Abstract: Cross-cultural management research has consistently employed a number of well-cited frameworks that categorize organizational behavior within national contexts. While popular, these frameworks have also been subjected to well-received critiques identifying their weaknesses. This article develops the field by questioning the assumptions of such frameworks in relation to rapid Internet and social media-based technological innovation. Drawing on cross-cultural primary survey data and Internet interviews, the study traces the impact of information communication technology (ICT) in relation to online behavior in the varying cultural settings of France and the United Kingdom. It argues that cross-cultural frameworks only partially succeed in explaining these domains and identifies new directions for research in the field.
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    The Role of Embedded Individual Values, Belief and Attitudes and Spiritual Capital in Shaping Everyday Postsecular Organizational Culture
    (Wiley, 2016-01-08) Stokes, Peter; Baker, Chris; Lichy, Jessica
    This paper investigates the values, beliefs and attitudes (VBA) held by individual employees within business environments which motivate and shape behavior in the workplace, and the extent to which VBA reveal roots and drivers linked to spiritual capital (and associated capitals). Building on early authorial work (Baker, Stokes, Lichy, Atherton, 2011), and referring to literature from theology and religion, as well as business organization and management, the paper discusses the critical and dialectical relationship between different forms of capital (for example, social, human, economic), modernistic, ‘hard’ cultures and issues of managerialism and alternative critical, ‘soft’frameworks and sources of ethics and values – and their impact on the business setting. It will do this primarily by proposing a new typological model showing the dynamic and potentially progressive interplay between spiritual, human, bridging and linking forms of social capital within corporate and public settings and explores their implications for management. This typological model is derived from original research using in-depth semi-structured interviews from three different organizations in North West England and North Wales, to determine the extent to which notions of the postsecular and spiritual capital may operate in workplaces.
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    Smart Cities – Dynamic Sustainability Issues and Challenges for ‘Old World’ Economies: a Case from the United Kingdom
    (Slovenian Academy of Management, 2015-11-02) Stokes, Peter; Larson, Mitchell; Russell, Natalie; Adderley, S.; Moore, Neil; Matthews, Martin; Smith, Simon; Lichy, Jessica; Scott, Peter; Ward, Tony; Brindley, Clare
    The rapid and dynamic rate of urbanization, particularly in emerging world economies, has resulted in a need to find sustainable ways of dealing with the excessive strains and pressures that come to bear on existing infrastructures and relationships. Increasingly during the twenty-first century policy makers have turned to technological solutions to deal with this challenge and the dynamics inherent within it. This move towards the utilization of technology to underpin infrastructure has led to the emergence of the term ‘Smart City’. Smart cities incorporate technology based solutions in their planning development and operation. This paper explores the organizational issues and challenges facing a post-industrial agglomeration in the North West of England as it attempted to become a ‘Smart City’. In particular the paper identifies and discusses the factors that posed significant challenges for the dynamic relationships residents, policymakers and public and private sector organizations and as a result aims to use these micro-level issues to inform the macro-debate and context of wider Smart City discussions. In order to achieve this, the paper develops a range of recommendations that are designed to inform Smart City design, planning and implementation strategies.
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    Values, Belief and Attitudes: The Implications for Organizational Culture
    (EFMD, 2015-11-01) Baker, Chris; Lichy, Jessica; Stokes, Peter
    In the fields of business organisation and management much has been written and spoken about values and beliefs. However, we find ourselves entering a fresh and novel phase of experience, a new spirituality-linked epoch we can describe as a “postsecular” era in which the secularisation of society has given way to renewed attention to the values of faith, religion and spirituality.