Browsing by Author "Altaf, Meryem"
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Item Metadata only Business Ecosystem and Sustainable Innovative Practices(Springer Nature, 2024-07) Altaf, Meryem; Khan, Nosheen JawaidThis chapter provides evidence of how the business ecosystem affects companies adopting innovative approaches for sustainable outcomes. We contend that companies alone cannot achieve sustainable outcomes and require collaborative approaches to innovate processes. We identify various internal and external factors in the business ecosystem which could either facilitate or hinder the company’s sustainable innovation approaches. Using multiple case study designs, documentary analysis, and semi-structured interviews, we explore various crucial external factors, e.g., the country’s regulatory framework, culture, available resources, and collaboration of companies with stakeholders, in developing sustainable, innovative approaches. These sustainable innovations (e.g., digitisation, training on health, education, drip irrigation, and water sense technologies) help firms improve their existing products and processes and contribute positively to the environment and society.Item Metadata only Indexicality, Accountability, and Reflexivity in Ethnomethodology: Sense-making of Social Actions of Stakeholders for Sustainable Outcomes(Sage, 2024-01-20) Altaf, Meryem; Khan, Nosheen JawaidIn this case study, we have explained the use of ethnomethodology as a theoretical perspective or a “paradigm of social inquiry” for evaluating actions and reasoning by diverse stakeholders engaged in developing sustainability outcomes. The case study is centered on understanding the nature of social interactions among diverse stakeholders and how that knowledge can be used to promote sustainable business outcomes in the fast-moving consumer goods (FMCG) sector. By using multiple data collection methods—documents, semi-structured interviews, and Web-based forms—we reflect on three important notions of ethnomethodology: indexicality, accountability, and reflexivity. Our study helped us answer the simple question “How do different stakeholders make sense of their practices to achieve sustainable outcomes?” We further reflected on the challenges of using all methods used for data collection and analysis, in particular semi-structured interviews and Web-based forms, which are less commonly used in ethnomethodology studies. Through this case, we have highlighted how multiple data sources can be integrated and used to make sense of the social world for sustainable outcomes.Item Metadata only Reduced Affective Commitment of Employees in Organizations: Investigating the Role of Ostracism and Emotional Exhaustion(Springer Nature, 2025-06) Altaf, Meryem; Rizvi, FizzaThis chapter will explain the significant factors responsible for minimizing the affective commitment of the organizational workforce. Incivility in the workplace, especially ostracism is observed as an important phenomenon that produces negative behavior and reduces employee commitment. It has been associated with its potential effect on the reduced social affiliation of the people working within the organization along with psychological outcomes resulting in compromised organizational performance. The impact of all the negative outcomes of ostracism can be a potential threat to organizational sustainability. In this chapter, we will explain how the factor of ostracism lowers positive employee outcomes or increases emotional distress. We will discuss the strong impact of ostracism on the workforce as they become emotionally exhausted which ultimately decreases the affective commitment of the employees. The relationship investigated has been based on the survey conducted on employees where 171 usable questionnaires were received out of 250 total administered. The data were collected on the variables of interest using already developed scales in two waves to take care of the common method bias. As we hypothesized, the impact of ostracism on emotional exhaustion was significantly positive. Emotional exhaustion was found to have a significantly negative impact on the affective commitment of the employees. Moreover, the mediating role of emotional exhaustion was significant among ostracism and affective commitment. The results were based on the Hayes (2013) method of mediation, which confirms the negative relation between ostracism and the affective commitment of the employees. In the end, we will discuss how the established relationship can impact the organizations and what managers can do to mitigate such situations.Item Metadata only Resource passageways and personal resources: Influence of cooperative psychological climate on workplace thriving(Springer Nature, 2025-02) Arshad, Mamoona; Altaf, MeryemWorkplace thriving is a positive psychological state and has been characterised as benefiting both employees and their organisations. This psychological state may greatly be affected by the environmental conditions at work. The study aims to explore how employees’ perception of cooperative psychological climate affects employee’s ability to thrive at work through the indirect effect of meaningfulness at work. Using a conservation of resource (COR) theory, we study how the perception of employees regarding environmental conditions, referred to as a resource-passageways, may fluctuate employees’ personal resources. Through a multi-wave study, we collected data from 206 employees working in the services sector, specifically banks. A regression analysis was performed on SPSS while Hayes process Macro was used to analyse the mediating mechanism. The results show that a cooperative psychological climate increases meaningful work for employees which in turn influences their ability to thrive at work. These findings contribute to the knowledge of resource passageways and employees’ ability to thrive at work. The chapter can further guide future thoughts on the perceptions of environmental conditions as a building block of workplace thriving.